Waxtor Privacy Policy
At Waxtor, we take your privacy seriously. We handle all personal information from our website and app with care, managing it securely and transparently.
This policy outlines how we collect, use, store, protect, and disclose your personal data, as well as the rights you have under applicable data protection laws, including the GDPR.
1. Information We Collect
- Personal Information: This includes your name, email address, contact details, payment information, or other data provided when you register, interact with the app, or purchase paid services.
- Usage Data: Information about how you access and use Waxtor, including device information and details of your app activity (e.g., collections created, searches performed), which we use to improve and personalize your experience.
- User-Generated Data: Any information you create or store within Waxtor (such as details of your vinyl collections, personal notes, or pictures of records) is securely stored in our database. We use this data to provide core functionality, maintain backups, and enhance your overall experience. This data, including any images you upload, is retained as long as your account remains active or as required by law. You can request access to, export, or delete your user-generated data, including uploaded pictures, at any time. We implement appropriate security measures to protect this data from unauthorized access, loss, or breaches.
2. Lawful Basis for Processing
We only process your personal information under the following lawful bases:
- Performance of a Contract: To provide and maintain our services, including account creation and support.
- Legitimate Interests: To personalize your experience, improve app features, monitor usage, analyze trends, and enhance security.
- Consent: To send you promotional communications, offers, or updates, where required by law. You may withdraw your consent at any time.
- Legal Obligations: To comply with legal or regulatory requirements.
3. How We Use Your Information
- To provide and maintain our services.
- To personalize your experience.
- To improve and enhance our app features.
- To communicate updates, offers, and notifications (with your consent, where required).
- To respond to inquiries, provide support, and follow up on requests.
- To process payments and manage billing for paid services.
- To monitor usage and analyze trends.
4. Information Sharing and Disclosure
- Third-Party Service Providers: We may share information with trusted partners who assist in operating our app, performing analytics, or providing support services. All such providers must adhere to strict data protection requirements.
- Legal Requirements: We may disclose your personal information to comply with legal obligations or respond to lawful requests by public authorities, including courts and government agencies.
- International Transfers: If we transfer your data outside of your region, we take appropriate measures to ensure equivalent data protection standards, such as using approved contractual clauses.
5. Data Security and Retention
We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Your personal information, including account details and user-generated data (such as vinyl collection details, notes, and uploaded pictures), is retained as long as your account remains active or as required by law. If you delete your account, all associated personal data and user-generated content will be permanently erased unless retention is necessary to comply with legal obligations. Once data is no longer required, we securely delete or anonymize it.
6. Your Rights
Under applicable data protection laws, including the GDPR, you have the following rights:
- Access and Correction: You can access, correct, or update some of your personal information in the app settings.
- Opt-Out: You may opt out of receiving promotional communications by contacting us or following any unsubscribe instructions provided.
- Data Deletion: To request the deletion of your personal data, please contact us. Deleting your account will permanently erase all associated personal information, including any user-generated data stored within the app, unless we are required by law to retain certain data.
- Restriction and Objection: You may request that we restrict or cease processing your personal information in certain circumstances.
- Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Complaint: If you believe your rights have been violated, you have the right to lodge a complaint with your local data protection authority.
7. Children's Privacy
Waxtor is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to have it removed.
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this privacy policy page, and the "Last updated" date will be revised accordingly. Please review this policy regularly to stay informed about how we protect your personal data.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights related to your personal data, please feel free to contact us. We are committed to addressing your inquiries and resolving any issues promptly and transparently.